As we prepare for travel recovery & global remobilisation, AltoVita launched its comprehensive Travel with Confidence Program ensuring a seamless and safe travel journey from planning, booking to arrival date and delivering an enhanced guest experience. In collaboration with global mobility specialists and a verified network of professional property managers, the Travel with Confidence Program is guided by duty of care and health & safety standards.
Besides a close collaboration with suppliers across all destinations, AltoVita follows World Health Organization (WHO) and European Centre for Disease Control & Prevention (ECDC) best practices and guidelines on health protocols in hospitality establishments. Specific consideration was given to hygiene, prevention, training and reporting. AltoVita’s guest experience team is committed to pro-actively communicate about enhanced protocols and contribute to corporate mobility restoration.
Enhanced In-House Guest Experience
✓ Pre-arrival Disinfection Checklist for the entire apartment (surfaces, touchpoints, furniture, light switches, door knobs, keys)
✓ Enhanced House Entertainment & Work-friendly Spaces
✓ Pre-arrival Communication & Support
✓ Contactless Digital Check-ins wherever possible
✓ 24 hour booking buffer
✓ Access to seamless online groceries & other services
Supplier Health & Safety Training
✓ Infection & Prevention Control Training (IPC) and Covid-19 Symptoms Recognition
✓ Physical Distancing and Virtual Communication
✓ 24/7 Local Support Line
✓ Disinfection and sanitisation techniques
✓ Linens washed at the highest heat setting as recommended by washing machine manufacturer
✓ Training on City Orientation & Local Recommendations (hospital, pharmacy, groceries)
✓ Information on Local Guidelines, Travel Regulations & Quarantine Policies
Seamless Mobility Journey & In-Destination Services
✓ Network of Curated In-destination Services, bookable online through AltoVita services platform
✓ Vetted providers are curated to follow enhanced health & safety protocols, including airport shuttles, online grocery providers, virtual medical consultations, vetted nurseries
Reliable Communication Mechanism
✓ AltoVita’s Guest Experience Support & Coordination throughout the mobility process
✓ Reporting to HR & Global Mobility Teams, Travel Consultants & Managers during the Mobility process
Talk to our team to design the entire stay and travel with confidence. You can read more about our Three-Tier Supply Quality Control here. You can reach us on +44 (0)20 3318 3489 or booking@altovita.com
