Meet the winners of The Altos London 2023 Awards, which took place on December 5 at Landing Forty Two in London.
The ceremony honoured hospitality operators and software providers of corporate accommodation, and topped off an afternoon of thought leadership and industry expertise, across panel debates that took the pulse of the corporate accommodation landscape across Europe, the Middle East and Africa.
The Altos recognises excellence and innovation in the corporate accommodation and hospitality industry, and more than 60 entries covering categories ranging from technology and DEI to interior design and sustainability were received.
With a mission to showcase the best in the business, it has become a prestigious platform for acknowledging outstanding achievement
Meet the Winners
Best Interior Design
Viridian Apartments
Highly commended: Prague Days
Most Innovative Use of Technology
Charles Hope Apartments
Highly commended: City Break Apartments
Excellence in Safety & Security
Jacob Street Partners
Highly commended: Skyside International
Best Sustainability Initiative
STAY Camden
Highly commended: Beyond Apartments and Aparthotels
Best Diversity, Equity & Inclusion Initiative
Heliodoor
Highly commended: Prague Days
Best Hospitality Operator (Europe)
The Residence
Highly commended: Viridian Apartments
Best Hospitality Operator (Middle East & Africa)
Dream Inn Dubai
Special Award - Customer Success Champion
Hybrid Resi
Rising Star
The Rising Star award, which acknowledges individuals who have made significant contributions to the sector's growth and development and who have demonstrated their legacy and durability of their achievements, went to Kirsty Dunbar, Property & Compliance Manager, Viridian Apartments.
About the winners
Viridian Apartments won the "Best Interior Design" award for its work with interior designer Hubbl, with judges highlighting “bright, airy and restful spaces” of its properties, as well as retaining links to its past, following its rebrand from Flying Butler to Viridian Apartments.
Charles Hope Apartments won the "Most Innovative Use of Technology" award because of a series of initiatives, from its ‘How to’ videos and QR codes to contactless technology and other platforms. It had truly mapped the customer journey, judges said, and was a great example of how listening to guests drives the right innovation decisions. “Charles Hope has successfully challenged the status quo of what happens once a guest checks-in,” they added.
Jacob Street Partners won the "Excellence in Safety & Security" award for its suite of insurance products for the global workforce, and its risk avoidance and claims reduction strategy, which were hailed as “very valuable for the industry” by the judges.
STAY Camden (and its designated Green Team) was honoured with the “Best Sustainability Initiative” awards, with judges impressed by its robust reporting, ECOSmart Certified Plus rating from Greengage, and demonstration of a well-thought out and coherent approach to sustainability.
Heliodoor was awarded the “Best Diversity, Equity & Inclusion Initiative” award for its company’s focus on both the employment of individuals, who face challenges with a traditional work environment, as well meeting various accessibility needs of guests. Judges said the entry was an ”inspiring read”.
The Residence won the "Best Hospitality Operator — Europe " award because it had really looked at the guest experience on multiple levels, and judges singled out its partnership with Gibbs Training, which covers mental health, stress relief and personal training, as well as this operator’s impressive sustainability initiatives.
Dream Inn Dubai received the "Best Hospitality Operator — Middle East & Africa” accolade because it had demonstrated a strong commitment to providing an excellent guest experience, and showed market dominance, growth, and employee recognition.
Kirsty Dunbar, Property & Compliance Manager, Viridian Apartments, was named "Rising Star" in a public vote. Dependable, efficient, a true 'starter-finisher’, pays meticulous attention to detail — these are just some of the descriptions bestowed on Kirsty by her company. Kirsty has risen up the ranks quickly at Viridian, and now looks after documentation management, risk assessment, and cost control across a portfolio of 500 apartments.
See here for the full nominee list.
The awards ceremony topped off an afternoon of thought leadership and industry expertise, across panel debates that took the pulse of the corporate accommodation landscape across the EMEA region.
