AltoVita celebrated a remarkable achievement at the NEI Annual Award Event in Omaha, securing two esteemed awards: the Innovation Award and the NEI OWN IT! Award. These accolades underscore AltoVita's commitment to technological advancements and customer-centric solutions in the corporate accommodation sector.
We are immensely grateful for our long-standing partnership with NEI Global Relocation, which has played a pivotal role in our success. NEI’s strong company values, including integrity, service excellence, and a relentless focus on client satisfaction, align perfectly with AltoVita’s mission to provide seamless corporate accommodation solutions. This two-way strategic partnership has enabled both companies to deliver exceptional support for NEI’s clients, ensuring that their mobility needs are met with efficiency, innovation, and care. Working alongside NEI, we have been able to foster a collaborative culture that prioritises forward-thinking solutions and elevates the customer experience across every touchpoint.
We deeply appreciate NEI's culture and strategic collaboration, driving impactful results and shared success. These awards embody hard work, resilience, and thoughtfulness. We never stop learning through this partnership, and we thank NEI for creating an environment that fosters innovation and allows us to focus on delivering tech advancements to enhance the experience for NEI clients. Karolina Saviova, COO & CO-founder at AltoVita
Innovation Award: Leading the Way in Technological Advancement
In the past year, AltoVita has made significant strides in expanding its product offerings, transforming the corporate accommodation landscape with cutting-edge features. A standout in AltoVita's innovation portfolio is AltoInsights, which now includes an escalation dashboard and eco-stats that provide enhanced incident management and environmental impact tracking. This innovative tool supports real-time data analysis, giving clients actionable insights to optimise their accommodation programs.
In addition to this, AltoVita has integrated with International SOS and Breezeway to offer best-in-class safety and security, reinforcing AltoVita’s dedication to duty of care. The new Group Moves functionality simplifies the complex process of relocating multiple employees, while AltoCurate ensures a personalised approach to housing options, supported by AltoVita's dedicated Customer Success team. Lastly, AltoCore delivers robust self-management support for clients' supply chains, and the soon-to-launch Alto360 will revolutionise corporate accommodation management by providing real-time forecasting and benchmarking capabilities in early 2025.
These advancements benefit AltoVita’s corporate clients and Relocation Management Companies (RMCs) by streamlining processes, improving security, and enhancing operational efficiency. By automating tasks and providing a more personalised accommodation experience, AltoVita's innovations ensure smoother relocations, increased client satisfaction, and stronger partnerships.
NEI OWN IT! Award: Exemplifying Excellence in Service
AltoVita's second award, the NEI OWN IT! Award, recognises the company’s exceptional dedication to service, particularly in its partnership with NEI Global Relocation. Over the past year, AltoVita has achieved impressive results, including sourcing accommodations at 53% below budget, resulting in a $1 million cost saving and an outstanding 100% CSAT (Customer Satisfaction Score). These accomplishments showcase AltoVita’s ability to exceed expectations and deliver tangible value to its clients.
Through its innovative solutions like AltoInsights, which offers real-time analytics, and AltoCurate, which provides personalised housing options, AltoVita has demonstrated a clear commitment to NEI's success. AltoVita’s efforts have been particularly impactful in key regions such as the USA, EMEA, and APAC, including notable success in Japan and India, where the company sourced accommodations 20% below budget.
With a 60% booking conversion rate worldwide, 29,660 nights booked, and zero cancellations, AltoVita has strengthened NEI’s ability to manage complex relocations and group moves. This collaboration has not only saved costs but has also enhanced service quality and client confidence, solidifying AltoVita’s reputation as a trusted partner in the global corporate accommodation space.
A Bright Future
AltoVita's dual award wins at the NEI Annual Award Event are a testament to the company's relentless pursuit of innovation and its unwavering commitment to client success. As AltoVita continues to evolve, it aims to set new standards in corporate accommodation, offering solutions that are not only innovative but also designed to deliver exceptional results in cost management, security, and client satisfaction.
Moving forward, AltoVita is poised to remain at the forefront of the corporate accommodation industry, continually driving improvements in operational efficiency, guest satisfaction, and technology-driven solutions that meet the ever-evolving needs of its clients.
