Securing corporate accommodations can be challenging due to high demand and limited availability. When a guest’s preferred property is unavailable, the process of selecting an alternative often requires multiple touchpoints between clients, guests, and service teams. This back-and-forth communication not only slows down the booking process but also reduces the likelihood of securing a suitable stay.
Introducing Guest Ranking Options
AltoVita’s Guest Ranking Options feature transforms the booking experience by allowing guests to predefine their preferred accommodations. This proactive approach enhances efficiency, reduces friction, and improves overall satisfaction for both clients and guests.
Key Benefits for Clients
- Accelerated Booking Process – Eliminates delays by enabling alternative options to be selected upfront, ensuring a more seamless reservation flow.
- Reduced Coordination Effort – Minimises the need for manual re-selection, streamlining the booking experience.
- Increased Conversion Rates – Enhances the likelihood of securing accommodations by proactively prioritising alternative choices.
- Enhanced Guest Satisfaction – Creates a more responsive and seamless booking journey, leading to a better overall experience.
Key Benefits for Guests
- Greater Control & Flexibility – Empowers guests to predefine their top three accommodation preferences, ensuring a customised stay.
- Minimized Uncertainty – Automatically considers secondary options if the first-choice property is unavailable, reducing booking disruptions.
- Expedited Confirmation – Speeds up the reservation process, giving guests greater confidence in their booking experience.
AltoVita’s Competitive Edge
Unlike many corporate housing platforms that require manual re-selection when a preferred property is unavailable, AltoVita’s Guest Ranking Options feature offers a seamless prioritisation system within the booking flow:
- Smart Prioritisation & Labeling – Clearly marks properties as 1st Choice, 2nd Choice, and 3rd Choice, ensuring transparency for both guests and booking teams.
- Effortless Selection via Dropdown Menus – Enables guests to easily add secondary and tertiary choices from a pre-approved list.
- Optimised Booking Efficiency – Reduces the need for back-and-forth communication, significantly accelerating the reservation process.
How It Works
- Guests pre-select backup properties when submitting a booking request.
- AltoVita’s Customer Success team instantly views these rankings within the Register Booking modal.
- If a booked property becomes unavailable, rankings remain visible on the Booking Page, ensuring a smooth transition to an alternative selection.
By integrating Guest Ranking Options into the booking flow, AltoVita continues to set new standards in corporate accommodation technology, delivering a more efficient, flexible, and guest-centric experience.