We always take pride in keeping our customers happy, so we're excited to announce that AltoVita has been named a winner of Front’s Game Changer Awards!
Front is a customer operations platform, and for its first Game Changer Awards it has recognised teams that have set a new bar for customer service.
AltoVita was named as one of the top 100 companies, across four categories. Our recognition as a CSAT (customer satisfaction score) Leader reflects our commitment to leading the way in customer service excellence.
Collectively, the winners in this category achieved world-class customer satisfaction scores that far exceed industry benchmarks (with averages of 96% CSAT).
Front said: "100 customers were crowned winners across four categories based on their CSAT scores, standout deflection workflows, and community engagement. These winners represent the best of the best from the more than 8,500 businesses that choose Front to power their service experience."
This recognition puts AltoVita in the top 1% of Front's customers. If you want to find out the secret to our success in keeping customers happy, fill out the form below or email us here.